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Tactico / Help / Emails, privacy, and deleting your account

Emails, privacy, and deleting your account

2 answers for this part of Tactico. Everything here lives on /profile.

How do I turn off marketing or tip emails from Tactico?

Control which emails you receive

  1. Go to your Profile page and scroll to Email Preferences.
  2. You will see three toggles: Coaching tips & tricks, Product updates & new features, and Marketing & promotions.
  3. Click a toggle to turn that category on or off. Changes save automatically - no separate Save button.
  4. You can also click the Unsubscribe link at the bottom of any marketing email to turn off that category instantly.

Tips

  • Transactional emails - password resets, payment receipts, subscription notices - are not affected by these toggles.

How do I delete my Tactico account?

Delete your account and data

  1. Tactico does not have a self-serve Delete Account button in the app.
  2. Go to /contact or email [email protected] and ask to have your account and data deleted.
  3. Deletion can take up to 30 days to process, and some information may be kept for legal or tax reasons even after that.

Tips

  • If you only want to stop being charged, cancelling your subscription is enough - see 'Manage or cancel your subscription'. Deleting your account removes your data as well.